Risk Control Insights for the Affordable Housing Industry 

Welcome to the HAI Group Risk Control Learning Series, your gateway to invaluable insights tailored for the affordable housing industry. Our mission is to equip you with essential knowledge, ignite meaningful conversations, and spotlight emerging risks within the realm of affordable housing.

Scroll down to delve into our past sessions and ensure you stay ahead and well-informed.

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Unlocking Opportunities: Exploring HAI Group's Loss Prevention Fund Reimbursement Grant Program

Discover how your organization can benefit from HAI Group's Loss Prevention Fund program in our comprehensive overview. 

2023 HAI Group Risk Management Conference: New Developments in Rodent Control for Public Housing

Renowned rodentologist Dr. Bobby Corrigan presents the latest science-based methods for eliminating rodents in multifamily housing.

2023 HAI Group Risk Management Conference: How EPA is Handling Lead and PFAS in Multifamily Housing

Jeff Porter, widely recognized as one of the top environmental lawyers in the country, provides valuable insights and essential updates on various aspects of lead-based paint and PFAS, focusing on EPA guidelines and the concerns surrounding repairs and renovations. 

2023 HAI Group Risk Management Conference: Natural Gas Safety in Public and Affordable Housing

This insightful gas safety session is presented by Michael Shanley, a senior specialist in gas emergency preparedness from Eversource Energy, a gas utility provider in Connecticut and Massachusetts.

2023 HAI Group Risk Management Conference: How to Write Resident Communications That Deliver Results

When it comes to communicating with residents—or any audience, for that matter, the goal is to write so clearly that your readers will understand what you’re saying the first time they read it. Dr. Deborah S. Bosley, founder and principal of The Plain Language Group, provides tips on how to do just that.

2023 HAI Group Risk Management Conference: Case Studies on Negligent Security Claims

Learn about real-world case studies of security-related claims within public housing agencies. Our panel analyzes each situation, providing valuable insights into what could have been done to prevent or mitigate these claims.

Hot Topics in Fire Prevention: Insights From HAI Group's Fire Safety Specialists

Learn about the essential aspects of fire prevention, emergency preparedness, and fire department collaboration for public and affordable housing professionals.

Safe and Effective Cockroach Control in Multifamily Housing

Cornell University's Susannah Krysko, an integrated pest management researcher, delves into the complexities of cockroach infestations, offering valuable insights into the latest techniques, tools, and strategies for effective management.

The Dark Side of AI: Unmasking its Threats and Navigating the Shadows of Cybersecurity

Artificial Intelligence (AI) has come roaring to the forefront of today’s technology landscape. It has revolutionized industries and will modernize careers, bringing numerous benefits and advancements to our daily lives. However, it is crucial to recognize that AI also introduces unseen impacts that must be understood and addressed for your employees and your organization as a whole.

Realistic Expectations and Approaches to Bed Bugs in Affordable Housing

Jeffrey White, CEO and owner of White Mantis Consultants, discusses the realities of bed bugs in affordable housing communities, realistic approaches to their management, and the current status of bed bug-related lawsuits across the U.S.

Harnessing HUD's Green and Resilient Retrofit Program to Combat Climate Change

Jeb Bonnett and Lindsay Garrard from AEI Consultants provide an overview of Green and Resilient Retrofit Program (GRRP) funding opportunities to address public housing challenges related to climate resiliency and environmental, social, and governance (ESG).

Nobody's Home: A Deep Dive on the Risks Associated With Vacant Properties

HAI Group Risk Control Manager Mary Ciccaglione is joined by Staige Miller, a senior vice president of HUD environmental services with AEI Consultants, to discuss the most pressing challenges regarding vacant properties and best practices for mitigating losses.

Strategies to Enhance Playground Safety in 2023

An overview of how to select safe equipment, playground surfacing best practices, common playground hazards, and playground maintenance tips.

2023 HAI Group Loss Prevention Fund Kickoff

An overview of HAI Group's 2023 Loss Prevention Fund program. This recorded session covers the program’s benefits, eligibility requirements, and the application process.

Best Practices for Emergency Pull Cords in Multifamily Housing

Emergency pull cords are a common feature in multifamily housing, installed throughout units as a safety precaution for residents who may need emergency assistance. But if a pull cord system is improperly maintained or monitored, it can endanger residents by providing a false sense of comfort.

The Do's and Don'ts of Third-Party Contract Execution in Public Housing

If improperly executed, contracts for cell phone towers, solar panels, and other third-party services have the potential to leave housing organizations hamstrung.

In this session, two experienced Wilson Elser attorneys join HAI Group's Greg Zawie and Chris Stephens to provide an overview of contract parts and highlight the do's and don'ts of contract execution.

A Wholistic Approach to Security in Public and Affordable Housing

HAI Group Senior Risk Control Consultant J.B. Smith and Shannon Bryson, a public safety consultant with Critical Intervention Services, discuss the benefits and pitfalls of some of the most common housing security techniques, such as fencing, lighting, locks, and window bars.

The Benefits and Challenges of Affordable Housing Solar Projects

Rachel Mountain and Ruby Theresa Nahan from Colorado-based Namaste Solar discuss the opportunities of a commercial solar investment, how to initiate the process, and the differences when implementing solar for public vs. private entities.

Identifying and Mitigating the Risks Associated With Aluminum Wiring

Barry Rhoads, vice president of Win Engineering, discusses how to identify aluminum wiring in multifamily properties, the potential risk of aluminum wiring, and the steps your organization can take to mitigate those risks.

2022 Cybersecurity Awareness Month Training Event

This training event, hosted in October 2022 as part of Cybersecurity Awareness Month, is led by Judd Sparks, a senior virtual chief information security officer with CyberSix, a Connecticut-based cybersecurity company.

How to Identify Signs of Human Trafficking in Multifamily Housing

Human trafficking often goes unreported due to its covert nature, language barriers, fear of retaliation, misconceptions about its definition, and a lack of awareness about its indicator signs.

Preventing Fire-Related Water Damage in Multifamily Housing

While not all water issues are entirely preventable, the measures outlined in this video can help avoid costly damage and long-term business interruptions.

Natural Disaster Readiness and Risk Reduction Tactics

Learn how to prepare for and prevent losses related to hurricanes, tornadoes, wildfires, hailstorms, flooding, and extreme heat.

The Heat is On: How to Identify, Prepare, and Respond to Summer Hazards

Learn how affordable housing organizations can mitigate property and liability risks related to summer activities, including maintenance, grilling, bounce houses, pools/splash pads, AC units, and on-site activities.

Employment Practices Focus: A Conversation on Managing and Retaining Multifamily Employees

Michael Teape, co-founder of Teape Training International (TTI)— a one-stop shop for organizational learning and development needs—leads a workshop with HAI Group on how to manage and retain affordable housing employees.

Safety-Oriented Building Upgrades to Help Mitigate Losses

If you own or manage multifamily housing properties, you know there are many risks to consider daily, including fire danger, water damage, electrical issues, and property security. In this training session, we provide an overview of products that can limit or completely prevent devastating losses—saving time, money, and most importantly, lives.

Playing It Safe: Strategies to Enhance Playground Safety

While playgrounds provide children with the opportunity to exercise and socialize, they can also be associated with liability issues when improperly installed and maintained. This session covers how to select safe equipment, playground surfacing best practices, common playground hazards, and playground maintenance tips.

Workshop: The 5 Ws (and 1 H) of Communicating with HAI Group

HAI Group Senior Risk Control Consultant J.B. Smith, Account Executive Jennifer Humphrey, and Senior Underwriter Philip Zwick cover the "who, what, when, where, why, and how" of communicating with HAI Group in this recorded workshop session.

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